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Monday – Sunday: twenty four hours a day

Technical Support

The quickest way to assess and fix your device issue is to visit a Sprint Repair Center to permit a technician to see exactly what you’re experiencing.

Before going to a Store, attempt to resolve your issue by:

Community

Engage with other customers, search for answers, ask questions or even response questions to help others in our community.

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Questions:

Monday – Friday: 6am – 11pm CST

Saturday & Sunday: 9am – 9pm CST

Sales & order support

Sales

Monday – Sunday: twenty four hours a day

Order support

Monday – Friday: 7am – 10pm CST

Saturday & Sunday: 8am – 8pm CST

Business

Account Switch

Monday – Friday: 7am – 6pm CST

Tablet Offers: Slate 10” $288.00. Limited time suggest. Activ. Fee: Up to $30/line. Credit approval req. While supplies last. 24-Mo. Installments: Req. 24-mo. installment agmt, 0% APR & qualifying device & svc.plan. Device pricing for well-qualified customers. Models with higher memory config. may req. a downpymt. Mo. pymt. terms & down pymt. for all others will vary. Down pymt., unfinanced portion & sales tax (on total purch. price) due at purch. Early termination of 24-Mo. Installments/Svc.: If you cancel wireless svc., remaining balance on device becomes due. Slate 10” and Service Credit Offers: Reqs. 24-Month installment agreement. Monthly installment payment will be reflected on the invoice and offset with a service credit. Service Credit applied monthly and completes at end of term or upgrade whichever occurs very first. Taxes and svc. charges excluded. No cash back. May not be combinable with other tablet offers. Reqs. activ. at point of sale. Avail. to fresh and existing customers with eligible upgrade who have an active Sprint wireless phone line. Reqs. qualifying data plan (min. $15/mo.; excl. unlimited data plans) and new-line activation. Only one free Tablet per account during this suggest. Slate 8”: MSRP $240.00. Early Termination Fee (sprint.com/etf): After fourteen days, up to $350/line for 2-yr. agmt.Taxes and svc charges excluded. No cash back. May not be combinable with other tablet offers. Requires activation at point of sale. Available to fresh and existing customers who have an active Sprint wireless phone line. Req. qualifying data plan and fresh 2-yr. agmt/activation. Only one free Tablet per account during this suggest.Other Terms: Suggest/coverage not avail. everywhere or for all phones/networks. Limitations apply. See store or sprint.com for details. © 2017

Free overnight shipping ($14.95) value: Next day shipping is available Monday-Friday if you place your order by 4PM EDT time (excludes holidays). If you place your order after that time, on the weekend or a holiday, we’ll ship it to you on the next business day.

Galaxy Forever: Does not assure monthly payment amount, phone selection, or service plan rates. Upgrade after twelve payment as long as lease and early upgrades suggested. Req. active line thru time of upgrade with min. Twelve consecutive monthly service plan payments, fresh phone Lease Agreement, acct. in good standing, & give back of current eligible device in good & functional condition. After upgrade, remaining unbilled lease payments are waived. Upgrade does not include same generation model Galaxy, must be next generation Galaxy.

Samsung 50% off lease suggest: Suggest is for a limited time only. While supplies last. Credit approval req. Activ. Fee: Up to $30/line. Phone Suggest: Samsung Galaxy S8 (64GB) SRP $ 750. Samsung Galaxy S8 Credit: Applied instantly at point of sale. Savings for eighteen mos., then pay $31.25/mo. Lease: Mo. amount excl. tax. Terms for all other customers will vary including amount due at signing & taxes/fees. Models with higher memory config. may req. down pymt. Req. qualifying device & svc. plan. No equipment security deposit req. Upon completion of 18-mo. term, customer can proceed to pay mo. lease amount, purch. or comeback device. Customer is responsible for insurance & repairs. Early termination of lease/svc.: Remaining lease pymt. will be due immed. & req. device comeback or pymt. of purch. option device price in lease. Galaxy Forever: Does not assure monthly payment amount, phone selection, or service plan rates. Upgrade after twelve payment as long as lease and early upgrades suggested. Req. active line thru time of upgrade with min. Twelve consecutive monthly service plan payments, fresh phone Lease Agreement, acct. in good standing, & give back of current eligible device in good & functional condition. After upgrade, remaining unbilled lease payments are waived. Upgrade does not include same generation model Galaxy, must be next generation Galaxy. Other Terms: Offers & coverage not available everywhere or for all phones/networks. May not be combined with other offers. No add’l discounts apply. Sprint reserves the right to switch or cancel this suggest at any time. Confinements apply. See store or sprint.com for details. © two thousand seventeen Sprint. Other marks are the property of their respective owners.

Note eight suggest: Suggest is for a limited time only. While supplies last. Credit approval req. Activ. Fee: Up to $30/line. Phone Suggest: Samsung Galaxy Note8 SRP $960. Note8 Credit: Applied within two invoices. Mo. pymt. will be reflected on inv. & off set with bill credit. Credit completes at end of term, early payoff or upgr., whichever occurs very first.Lease: Mo. amount excl. tax. Terms for all other customers will vary including amount due at signing & taxes/fees. Models with higher memory config. may req. down pymt. Req. qualifying device & svc. plan. No equipment security deposit req. Upon completion of 18-mo. term, customer can proceed to pay mo. lease amount, purch. or come back device. Customer is responsible for insurance & repairs. Early termination of lease/svc.: Remaining lease pymt. will be due immed. & req. device comeback or pymt. of purch. option device price in lease. Galaxy Forever:Does not ensure monthly payment amount, phone selection, or service plan rates. Upgrade after twelve payment as long as lease and early upgrades suggested. Req. active line thru time of upgrade with min. Twelve consecutive monthly service plan payments, fresh phone Lease Agreement, acct. in good standing, & give back of current eligible device in good & functional condition. After upgrade, remaining unbilled lease payments are waived. Upgrade does not include same generation model Galaxy, must be next generation Galaxy. Free Accessories: Must be Legitimate+ & fifty US/DC res. From 8/24/17 – 9/24/17 (“Purchase Period”), get a Samsung Galaxy Note8 phone on a lease, or outright purchase at total retail price (“Qualifying Purchase”). By Ten/14/17 at 11:59:59 PM ET, using your Qualifying Purchase device, go after instructions on the Shop Samsung app (“App”) to submit required info and choose one of the following gifts: (1) a 128GB MicroSD EVO+ memory card and rapid charge wireless charging convertible (est. value $189.98) (“Gift 1”) or (Two) a Samsung Gear three hundred sixty camera (est. value $229.99) (“Gift 2”). Gifts only available while supplies last. After verification of Qualifying Purchase, Gifts will be mailed in apprx 6-8 weeks. In the event that Gifts are unavailable for any reason, Samsung, in its foot discretion, may choose to issue a Prize eCertificate in the apprx value of the Bounty as a substitute. Prize eCertificates are valid only at www.Samsung.com or in the App for use towards an eligible purchase, and are valid through 11/Legal/17. Gifts subject to availability and are non-transferrable. Limit one Bounty per Qualifying Purchase. Void where prohibited or restricted by law. Extra confinements apply. Suggest subject to extra Standard Suggest Terms and Conditions available at http://promos.samsung.com/terms. Samsung reserves the right to modify or discontinue suggest at any time by posting notice on the app or website. Other Terms: Offers & coverage not available everywhere or for all phones/networks. May not be combined with other offers. No add’l discounts apply. Sprint reserves the right to switch or cancel this suggest at any time. Confinements apply. See store or sprint.com for details. © two thousand seventeen Sprint. Other marks are the property of their respective owners.

Essential suggest: Limited time suggest. While supplies last. Credit approval req. Activ. Fee: Up to $30/line. Phone O Essential MSRP $699.99. Essential Credit: Applied within two invoices. Mo. pymt. will be reflected on inv. & off set with svc. credit. Credit finishes at end of term, early payoff or upgr., whichever occurs very first. Lease: Mo. amount excl. tax. Terms for all other customers will vary including amount due at signing & taxes/fees. Models with higher memory config. may req. down pymt. Req. qualifying device & svc. plan. No equipment security deposit req. Upon completion of 18-mo. term, customer can proceed to pay mo. lease amount, purch. or come back device. Customer is responsible for insurance & repairs. Early termination of lease/service: Remaining lease payments will be due instantaneously, and requires device come back or payment of purchase option device price in lease. Other Terms: O& coverage not available everywhere or for all phones/networks. May not be combined with other o No add’l discounts apply. Sprint reserves the right to switch or cancel this oat any time. Limitations apply. See store or sprint.com for details. © two thousand seventeen Sprint.

Phone payment options

Lease: Credit approval req. Terms for all other customers will vary including amount due at signing & taxes/fees. Models with higher memory configurations may require a down payment. Req. qualifying device & service plan. No equipment security deposit required. Upon completion of twenty four mo. term, customer can proceed to pay monthly lease amount, purchase or come back the device. Customer is responsible for insurance and repairs. Early termination of lease/service: Remaining lease payments will be due instantaneously, and requires device come back or payment of purchase option device price in lease. Other Terms: Offers and coverage not available everywhere or for all phones/networks. Limitations apply. See store or sprint.com for details.

Monthly installments: Req. 24-mo. installment agreement, 0% APR, & qualifying device & service plan. Credit approval req. Device pricing for well-qualified customers. Models with higher memory configurations may require a down payment. Monthly payment terms and down payment for all others will vary. Down payment, unfinanced portion and sales tax (on total purchase price) due at purchase. Early termination of 24-Month Installments/Service: If you cancel wireless service, remaining balance on device becomes due. Early Upgrade for 24-Month Installments: Req. active add-on thru time of upgrade with min. Twelve consecutive payments of both the buy up and an installment agreement for devices, fresh phone Installment Agreement, acct. in good standing, & give back of current eligible device in good & functional condition. After upgrade, remaining unbilled installment payments for giveback device are waived. No discounts apply.

iPhone Forever: Limited time offers. While supplies last. Activ. Fee: Up to $30/line. Lease: Credit approval req. Monthly lease payments exclude taxes (varies by area). Terms for all other customers will vary including amount due at signing & taxes/fees. No equipment security deposit required. Req. qualifying device & service plan. Upon completion of lease term, customer can proceed to pay monthly lease amount, purchase, come back, or trade-in the device. Must remain on qualifying service plan and in good standing for duration of lease. Customer is responsible for insurance and repairs. Early termination of lease/service: Remaining lease payments will be due instantaneously, and requires device come back or payment of purchase option device price in lease. iPhone Forever: Applies to upgrade on lease. Does not assure monthly payment amount, phone selection, or service plan rates. Upgrade does not include same generation model iPhone. Models with higher configurations may require an extra one-time capital cost reduction payment due at signing. Contingent upon product availability. Not transferrable.

Contract buy out suggest: Amount based on ETF (early termination fee) charged or remaining phone balance. Req. port from other carrier to Sprint; remain active; in good standing for thirty days before card issuance & buyback of working phone tied to suggest. Phone must be deactivated & all private data deleted. Device will not be returned. Register & submit final bill w/ ETF or phone balance within sixty days of switching at sprint.com/joinsprint. Permit fifteen days after registration approval for Prepaid Card arrival. Excludes discounted phones, 100+ Corporate-liable, prepaid & ports made inbetween Sprint or related entities. ÊPrepaid card: is issued by MetaBank¨, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card and funds expires after six months. Card terms and conditions apply, see www.SprintPrepaidCard.com.

2-yr contract: Activ. Fee: Up to $30/line. Credit approval req. Early Termination Fee (sprint.com/etf): After fourteen days, up to $350/line. Phone Suggest: While supplies last. Taxes and svc charges excluded. No cash back. Upgrade: See rebate form or sprint.com/upgrades for details. Other Terms: Offers and coverage not available everywhere or for all phones/networks. Limitations apply. See store or sprint.com for details.

Sprint Unlimited Freedom plan: *** *Mo. charges excl. taxes & Sprint Surcharges [incl. USF charge of up to 17.1% (varies quarterly), up to $Two.50 Admin. & 40¢ Reg. /line/mo.) & fees by area (approx. 5–20%)]. Surcharges are not taxes. See sprint.com/taxesandfees.

Amazon Prime sixty days on Sprint: After sixty days, pay $Ten.99/mo. or cancel prior to sixty days to avoid charges. Cancel at any time by contacting Sprint customer service or dialing *Two from your Sprint phone.

Total Equipment Protection: Our protection plans must be added within thirty days of activating your device. For more information, visit sprint.com/TEP.

Claim based on Sprint’s analysis of average LTE download speeds using Nielsen NMP data (Feb. thru Apr. 2016). Actual download speeds may vary by location and device capability.

Other terms: Offers & coverage not available everywhere or for all phones/networks. May not be combined with other offers. No add’l discounts apply. Sprint reserves the right to switch or cancel this suggest at any time. Limitations apply. See store or sprint.com for details. © two thousand seventeen Sprint. All rights reserved. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.

Activ. fee: Up to $30/line. Credit approval req. Service Credit Suggest: Available for handset line activations 11/4-11/6. Req valid port from competitor active wireless line to customer account for $100 credit or add-a-line to an existing account (no port required) for $50 credit. No cash back. Line must be active for thirty one days. Service credit will emerge on 2nd or third invoice Excludes discounted phones, 100+ Corporate-liable, prepaid and ports made inbetween Sprint or related entities. Other Terms: Offers and coverage not available everywhere or for all devices/networks. Confinements apply. See store for details. © two thousand seventeen Sprint. All rights reserved. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.

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